Access

Harrogate Theatre aims to be as accessible as possible to all members of its audience. It is hoped that the following information will help you plan your visit, and answer your queries about accessibility at Harrogate Theatre.

If you would like to discuss your particular requirements or have questions which are not answered below please contact the Harrogate Theatre Box Office on 01423 502 116, or by email to: info@harrogatetheatre.co.uk

Wheelchair Users

Level access is possible to the Theatre Foyer and Box Office from Oxford Street. Access to the Stalls seating area of the auditorium, the Stalls Bar, and an accessible toilet is via Cheltenham Parade. There are four wheelchair spaces in the rear of the Stalls and all spaces are next to a seat for your companion. Access internally between the Foyer and other areas of the Theatre, including the Stalls, Stalls Bar, adapted toilet, Circle Bar, and Studio Theatre is possible by using the Theatre’s Stairclimber (see below).

Steps and Stairs

There are many steps and stairs in Harrogate Theatre, and level access is only possible as described above. There is a minimum of 11 steps between the Foyer and the Stalls, 21 stairs between the Foyer and the Circle landing and the Circle Bar, and 23 stairs between the Circle landing and the Studio landing. There are 25 steps between the Studio landing and the Balcony seating area. Each staircase has at least one handrail.

Stairclimber

The Theatre has a Liftkar PT-Uni Stairclimber which lifts wheelchair users and people with walking difficulties up and down stairs safely. It is compatible with around 95% of manual wheelchairs, and is also supplied with a wheelchair to enable it to be used by the other 5%, by people with incompatible wheelchairs (generally electric), and by people without a wheelchair. The Stairclimber is operated by trained Theatre Staff.

Blind and Partially Sighted visitors

Assisting Dogs are welcome at Harrogate Theatre. We will also be happy to arrange a touch tour of the set and props and an opportunity to meet key members of the cast before the performance. Please ask to arrange this when you book your tickets. A large print and Braille version of our brochure is available from the Box Office.

Deaf and Hard of Hearing visitors

BSL interpreted performances and Captioned performances are arranged for all Harrogate Theatre main stage productions. The dates of these are shown in the calendar section of this website, or contact the Box Office for details.

 

There is an infra-red hearing system fitted in the auditorium, compatible with a ‘T’ switch on your hearing aid. Neck loop receivers are available from the Theatre for you to borrow during the performance. A synopsis of the play may be available in advance of the performance – please ask about this when booking your tickets

People with Learning Difficulties and Group Visits

Theatre staff will try to make your visit as enjoyable as possible. If you would like to arrange a familiarisation tour before the performance, or receive a synopsis of the play please contact the Box Office on 01423 502116.

Toilets

There is a wheelchair accessible toilet adjacent to the Stalls and Stalls Bar. Other toilets are available adjacent to the Stalls Bar, and on the 1st Floor Circle level.

Bars & Catering

Both the Stalls Bar (located on the ground floor) and Circle Bar (located on the first floor) are open 45 minutes prior to a performance serving pre-show and interval drinks

Studio Theatre

The Studio Theatre is located on the 2nd floor and is accessible by climbing 44 stairs in two flights with a handrail on one side only, or by using the stairclimber. Studio seating is generally unreserved so please mention your access requirements when making your booking. There is currently no induction loop or infra-red system in the Studio.

 

Parking

There is reserved Blue Badge parking for three cars adjacent to Harrogate Theatre on Cheltenham Parade. Other street parking nearby is metered and resident zone controlled. The Jubilee Car Park on Cheltenham Road is just a five minute walk from Harrogate Theatre. Harrogate Theatre has no dedicated or reserved parking.

Discounted Ticket Prices

Concessionary tickets are available to some disabled patrons, their companions, and to people who receive wage related benefits. Please ask for full details when you book your tickets.

Requests, Comments & Suggestions

We are keen to improve accessibility and facilities for all patrons and will do our best to accommodate any special requests that you might have. If you have any requests, comments, or suggestions please email info@harrogatetheatre.co.uk or call the theatre Box Office on 01423 502 116.